At Commercial Air Purifiers, LLC, customer satisfaction is our priority. If you're not completely happy with your purchase, we offer the following return options to make the process as smooth as possible.

Return Eligibility

• Timeframe: Returns must be initiated within 30 days from the date of delivery.
• Condition: Items must be unused, in their original condition, and returned in the original packaging.
• Non-Returnable Items: Custom-built products and final sale items are not eligible for return.
  

How to Initiate a Return

1. Request a Return

   • Fill out our online return request form.
   • If you need assistance, contact our customer support team at XXXXXXX.

2. Return Authorization

   • Once your request is approved, we’ll send you a prepaid return shipping label via email.

3. Shipping the Product

   • Attach the provided label to your package and drop it off at the nearest shipping facility.

Refund Policy

• Defective or Damaged Items: Qualify for a full refund to the original payment method.
• Other Returns: Choose between a refund with a 10% restocking fee deducted or full store credit.
• Processing Time: Refunds are typically issued within 7-10 business days after receiving and inspecting the returned item.

Additional Details

• Exchanges: We do not process direct exchanges. Instead, return the original item and place a new order for the replacement.
• Return Shipping: We cover return shipping for all approved returns.
• Contact Us: For any questions, reach out to our support team at XXXXXXX or email help@commercialairpurifiers.net.

We strive to make returns easy and hassle-free, ensuring a great shopping experience with Commercial Air Purifiers, LLC.